Medical & Wellness Disclaimer

Important Information About Our AI Wellness Services

🚨 Mental Health Emergency

If you are in immediate danger or experiencing thoughts of self-harm, DO NOT rely on our service. Contact emergency services immediately.

Australia Emergency: 000

Lifeline Australia: 13 11 14 (24/7 crisis support)

Beyond Blue: 1300 224 636 (24/7 support line)

Kids Helpline: 1800 551 800 (ages 5-25)

1. Nature of Our AI Services

What Sisi the Fox AI IS:

  • A supportive digital companion designed to provide emotional support and wellness guidance
  • An educational tool that offers evidence-based wellness strategies and coping techniques
  • A resource for self-reflection, mindfulness activities, and personal growth
  • A complement to professional mental health care, not a replacement

What Sisi the Fox AI is NOT:

  • A licensed mental health professional, psychologist, psychiatrist, or medical doctor
  • A substitute for professional medical, psychological, or psychiatric treatment
  • Capable of diagnosing mental health conditions or medical disorders
  • Able to prescribe medications or provide medical advice
  • Trained to handle mental health crises or emergency situations

2. Medical Disclaimer

No Doctor-Patient Relationship

Use of Fox Healing services does not create a doctor-patient relationship, therapist-client relationship, or any other professional healthcare relationship. Our AI companion provides general wellness information only.

Not Medical Advice

All content provided by our service, including AI responses, articles, exercises, and assessments, is for educational and informational purposes only. This content should not be considered medical advice, diagnosis, or treatment recommendations.

Individual Variation

Mental health and wellness needs are highly individual. What works for one person may not work for another. Always consult with qualified healthcare professionals for personalized advice about your specific situation.

3. When to Seek Professional Help

Please Consult a Healthcare Professional If You Experience:

  • Persistent feelings of sadness, hopelessness, or anxiety
  • Thoughts of self-harm or suicide
  • Significant changes in sleep, appetite, or energy levels
  • Difficulty functioning in daily activities
  • Substance abuse or addiction concerns
  • Hallucinations or delusions
  • Severe mood swings or emotional instability
  • Panic attacks or severe anxiety episodes
  • Traumatic experiences or PTSD symptoms
  • Relationship or family problems affecting wellbeing
  • Eating disorders or body image issues
  • Any mental health crisis situation

4. Australian Mental Health Resources

Crisis Support

  • Lifeline: 13 11 14
  • Suicide Call Back Service: 1300 659 467
  • Mental Health Emergency: 1800 011 511

General Support

  • Beyond Blue: 1300 224 636
  • headspace: 1800 650 890
  • SANE Australia: 1800 187 263

Specialized Services

  • Eating Disorders Victoria: 1300 550 236
  • 1800RESPECT: 1800 737 732
  • QLife (LGBTI): 1800 184 527

Professional Services

  • Find a Psychologist: psychology.org.au
  • Find a GP: healthdirect.gov.au
  • Mental Health Plan: Via your local GP

5. AI Limitations and Accuracy

Technology Limitations

  • AI responses are generated based on patterns in training data and may not always be accurate or appropriate
  • Our AI cannot understand context as deeply as human professionals
  • Responses may vary for similar questions or situations
  • AI cannot detect non-verbal cues or subtle emotional indicators

User Responsibility

  • Users must use critical thinking when applying AI suggestions
  • Always verify important information with qualified professionals
  • Stop using the service if responses seem inappropriate or harmful
  • Report concerning AI behavior to our support team immediately

6. Age and Capacity Considerations

Minimum Age Requirements

  • Ages 13-15: Must have parental supervision and guidance
  • Ages 16-17: Should inform parents/guardians about usage
  • Ages 18+: Can use service independently but should seek professional help when needed

Mental Capacity

Our service is designed for users who have the mental capacity to make informed decisions about their wellness. If you have conditions that affect your judgment or decision-making capacity, please consult with a healthcare professional before using our service.

7. Liability and Risk Assumption

User Assumption of Risk

By using Fox Healing services, you acknowledge and assume the following risks:

  • AI responses may not always be appropriate for your specific situation
  • Digital wellness tools are not substitutes for professional treatment
  • Technology may occasionally malfunction or provide unexpected responses
  • Your personal information will be processed by AI systems for service improvement

Limitation of Liability

To the maximum extent permitted by Australian law, Fox Healing and its operators shall not be liable for any damages arising from your use of our AI services, including but not limited to decisions made based on AI responses or failure to seek appropriate professional help.

8. Data and Privacy in Wellness Context

Sensitive Health Information

When you share personal information about your mental health or emotional state:

  • This information is used solely to personalize your wellness experience
  • We implement strong security measures to protect sensitive data
  • AI processing of health data is done with appropriate safeguards
  • You can request deletion of your health-related data at any time
  • We do not share individual health data with third parties without consent

9. Australian Healthcare Context

Australian Healthcare System

Our service is designed to complement, not replace, Australia's excellent healthcare system:

  • Medicare: Many mental health services are covered under Medicare with a Mental Health Plan
  • Bulk Billing: Many psychologists and GPs offer bulk-billed mental health consultations
  • Community Health Centers: Free or low-cost mental health services available
  • Employee Assistance Programs: Many workplaces offer confidential counseling services

10. Updates to This Disclaimer

This disclaimer may be updated as our services evolve or as legal requirements change. We will notify users of significant changes that affect the safety or nature of our services. Your continued use of our services after updates constitutes acceptance of the revised disclaimer.

11. Contact for Medical Concerns

If you have concerns about the medical or wellness content provided by our AI service, please contact:

Wellness Team: [email protected]

Safety Concerns: [email protected]

General Support: [email protected]

Final Reminder

Fox Healing is a wellness support service, not a medical service. If you are experiencing a mental health crisis or medical emergency, please contact emergency services (000) or your healthcare provider immediately. Do not delay seeking professional help while using our service.

This is a template for informational purposes.

This medical disclaimer has been crafted specifically for AI wellness and mental health services operating in Australia. However, it is provided as a template only. We strongly recommend consulting with qualified legal counsel who specializes in healthcare law and AI services for advice specific to your business situation.

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